We are open 8:30am - 7:00pm, Monday - Friday. We're also open 9:00am - 5:00pm on Saturdays if you're on a Full or Unlimited Works membership. Occasional Works members do not have Saturday access.
If you have a Full Works membership with a fixed desk, you're welcome to leave items on and under your desk. If you are Occasional or Unlimited Works, you may only leave items here if you rent a locker and your items fit in your locker. Whilst we have security in place, it is still down to each member to have their own insurance as we accept no liability for lost or damaged items.
We have a fibre line meaning we get 70Mbps down and 20Mbps up on each line. The speed you receive may vary based on how busy it is, what you are doing and how far you are away from the router and of course your device.
Of course you can. We only ask that your guests sit in the meeting room or in one of our chill out areas only. Meetings after 5pm will require you to let the Fruitworks team know via email (by 4pm at the latest on the day of the meeting.)
Members are allowed to access the coffee shop via the internal stair case. Guests/visitors should be asked to ring the door bell and wait for a member of staff to escort them up to you.
Between 9am and 5pm all guests should use the stair case from the coffee shop. They just need to ring the door bell and a member of staff will escort them to you. After 5 - guests/meetings need to be pre-booked and they will need to contact you so you can let them in via the members entrance.
If it's empty, just pop in. If you need to reserve a date and time in the future, first check the Fruitworks Events Calender for availability, and if your desired slot is available then shoot us an email!
A guest is someone who is here to discuss something with you about work, or even a friend to have lunch with. Someone who starts doing their work is not a guest, but a day member, and you will need to let us know first.
Whilst we would love to - we do need some down time to keep the space maintained, and to also allow for cleaners and other trades to carry out any work whilst we are closed. This avoids as much disruption as possible.
Afraid not. Our memberships are per person. We are happy to transfer your membership to someone else but this can only be changed once every 2 months.
As this would be too hard for us to monitor, which would increase the costs, any unused days do not roll over.
Every member should have a door card which provides access based on the plan you have chosen. Any lost, stolen or damaged cards do incur a charge to replace them.
Unfortunately not. Whilst working in the City Centre has its perks, parking is sacred. There are various car parks only a few minutes walk away, or Canterbury has a Park and Ride scheme in place. Many of our members either get a train, bike or walk.
We sure do. We have space for around 4 bikes in our upstairs space, and space downstairs in our Coffee Shop as well
If you have a private office area then feel free (though no barking please). In the rest of the (upstairs) coworking space - afraid not. The coffee shop however is dog-friendly
For those on a monthly plan - yes. There is no charge for this either. Post however must be collected within a month. You will be assigned a Suite number (as Google Maps freaks out otherwise).
When you receive post, we will drop you an email. If you are in or have a fixed desk, we will drop it to you as well
Nope. We have rolling month by month memberships. Simple.
Don't leave us - ever! But if you must then simply let us know at least 7 working days before your next payment is due and we can stop the DD. If you let us know after this and we can't stop the DD or it has already been taken, we can only offer credit and not a refund.
If you are on one of our plans - you must set up a Direct Debit. We do not accept cash or card. If you need the space for a fixed amount of time (such as 1 or 2 months) we will accept a bank transfer for the entire length required.
Yes we do. It's included in the price (which means if you're VAT Registered too and can claim VAT back, then we're even cheaper). HMRC VAT registered GB 117572317.
Fruitworks Coworking is a trading name of Fruitbowl Media Ltd (Registered in England and Wales company no. 7637596).
Yes we sure do. See the link in the footer to always get access to our latest members agreement. Nothing to sign - just some general bits and pieces.
We no longer allow day pass members access to our upstairs area. However we now have a new space downstairs. Simply connect to the WiFi, choose how long you want, pay online and you're away.
Send them to the staff office. All members are emailed with the new passwords when they change. If they do not have the email - we either have the wrong email, they've not checked their emails, or they're not a current member.
You sure do! Members get 75% off the conference room hire for our conference room. You also get 10% discount on all Garage Coffee purchases. Just show them your Fruitworks door card to get the discount. There are some other discounts that you will be told about when they happen
If you have the correct licence/agreements in place, and are using your own equipment to view the content - yes. If you don't, then afraid not. No Fruitworks equipment is permitted to be used to show any live TV or pre-recorded BBC shows at any time. If you are watching BBC iPlayer or Live TV - you must not be plugged into Fruitworks electrics - as that constitutes as our equipment apparently
If you wish to register your business at Fruitworks you will need be assigned a unique suite number. Google My Business does not understand how Coworking Spaces work and will block others if you try to register one that's not unique. Any activation post cards from Google without a suite number will be returned-to-sender. To obtain a suite number - just drop us an email at [email protected]
Frequently asked questions are only frequent once they’ve been asked. It looks like we don’t have an answer for your query just yet… so let us know.